Frequently Asked Questions
Everything you need to know about our academic-inspired fashion and merchandise.
What is the standard shipping time for international orders?
International orders typically arrive within 7-14 business days, depending on the destination and customs processing times.
How can I return a garment that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and include all original Cambridge University Press tags to be eligible for a full refund.
Are your apparel materials sustainably sourced?
Yes, our collegiate collection uses 100% organic cotton and recycled polyester, adhering to high ethical and environmental standards.
Do you offer a student discount on merchandise?
We offer a 10% discount to all students with a valid university email address or a recognized student ID card at checkout.
How should I care for my embroidered University hoodie?
To preserve the quality of the embroidery, we recommend washing your garment inside out on a cold cycle and avoiding tumble dryers.
Can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery in real-time.