Returns & Exchanges
At Cambridge University Press Bookshop, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you may return them within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Place the unworn items in their original packaging with all tags attached, and include the printed return form inside the parcel.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or local post office.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing